Previous incidents

June 2025
Jun 18, 2025
1 incident

Sessions API (US-EAST-1) is down

Downtime

Resolved Jun 19, 2025 at 8:12pm UTC

Sessions API (US-EAST-1) recovered.

25 previous updates
May 2025
May 17, 2025
1 incident

Degraded DNS in Composer v4 US-EAST-1

Resolved May 17, 2025 at 7:46pm UTC

Incident
DNS capacity went down to 50% in EKS cluster for Composer V4 in US-EAST-1 region

Impact
Slow response times and error responses for manifest requests.

Duration
~4 minutes

Resolution
Capacity automatically scaled back up to 100%

Reason
A bad EC2 instance was cycled automatically by Auto Scaling Group unexpectedly.

Changes
Increased redundancy and availability count of DNS capacity in each cluster.
Changed threshold of warning notifications in cases where ...
April 2025
Apr 26, 2025
1 incident

VAST Service is down

Downtime

Resolved Apr 26, 2025 at 8:49pm UTC

VAST Service recovered.

1 previous update
Apr 16, 2025
1 incident

Playback API (AP-NORTHEAST-1) is down

Downtime

Resolved Apr 16, 2025 at 6:07pm UTC

Playback API (AP-NORTHEAST-1) recovered.

1 previous update
Apr 14, 2025
2 incidents

Sessions API (AP-NORTHEAST-1) is down

Downtime

Resolved Apr 15, 2025 at 1:49am UTC

Sessions API (AP-NORTHEAST-1) recovered.

1 previous update

Sessions API (US-EAST-1) is down

Downtime

Resolved Apr 14, 2025 at 8:11pm UTC

Sessions API (US-EAST-1) recovered.

1 previous update
Apr 02, 2025
1 incident

VAST Service is down

Downtime

Resolved Apr 2, 2025 at 10:27pm UTC

VAST Service recovered.

1 previous update