Previous incidents

May 2025
May 17, 2025
1 incident

Degraded DNS in Composer v4 US-EAST-1

Resolved May 17 at 03:46pm EDT

Incident
DNS capacity went down to 50% in EKS cluster for Composer V4 in US-EAST-1 region

Impact
Slow response times and error responses for manifest requests.

Duration
~4 minutes

Resolution
Capacity automatically scaled back up to 100%

Reason
A bad EC2 instance was cycled automatically by Auto Scaling Group unexpectedly.

Changes
Increased redundancy and availability count of DNS capacity in each cluster.
Changed threshold of warning notifications in cases where ...
April 2025
Apr 26, 2025
1 incident

VAST Service is down

Downtime

Resolved Apr 26 at 04:49pm EDT

VAST Service recovered.

1 previous update
Apr 16, 2025
1 incident

Playback API (AP-NORTHEAST-1) is down

Downtime

Resolved Apr 16 at 02:07pm EDT

Playback API (AP-NORTHEAST-1) recovered.

1 previous update
Apr 14, 2025
2 incidents

Sessions API (AP-NORTHEAST-1) is down

Downtime

Resolved Apr 14 at 09:49pm EDT

Sessions API (AP-NORTHEAST-1) recovered.

1 previous update

Sessions API (US-EAST-1) is down

Downtime

Resolved Apr 14 at 04:11pm EDT

Sessions API (US-EAST-1) recovered.

1 previous update
Apr 02, 2025
1 incident

VAST Service is down

Downtime

Resolved Apr 02 at 06:27pm EDT

VAST Service recovered.

1 previous update
March 2025
Mar 21, 2025
1 incident

Sessions API (US-EAST-1) is down

Downtime

Resolved Mar 21 at 08:02pm EDT

Sessions API (US-EAST-1) recovered.

1 previous update
Mar 07, 2025
1 incident

VAST Service is down

Downtime

Resolved Mar 07 at 07:12pm EST

VAST Service recovered.

1 previous update